Dr. Jiyeh Joo
Intro: (00:00:00) Hey guys, welcome to Asian Hustle Network Podcast, my name is Bryan and my name is Maggie. We interview Asian entrepreneurs around the world to amplify their voices and empower Asians to pursue their dreams and goals. We believe that each person has a message and a unique story from their entrepreneurial journey that they can share with all of us.
Maggie: (00:00:23) Today, we have a very special guest with us her name is Jiyeh Joo a Korean Canadian and a board-certified medical and cosmetic doctor who currently practices in Canada. She completed her undergraduate training in health sciences at McMaster University followed by medical school at the University of Ottawa and a family medicine residency at McMaster University, following the residency training, she completed extensive training in injectables and laser devices through the Canadian board of aesthetic medicine, which remains an active member. Dr. Joo is a founder of boss injectors, a community to supports other cosmetic injectors in their journeys.
She enjoys providing preventative and comprehensive care with a special interest in skin health and cosmetic matters outside of her work she is a mentor to learners at different stages of training and a huge advocate of self-care and wellness. Additionally, she uses social media platforms, including Instagram, TikTok, and YouTube to educate the public and share her interests ranging from medicine to health, and skincare. Dr. Joo, welcome to the show.
Dr. Jiyeh: (00:01:33) Hi, thank you so much for having me here!
Bryan: (00:01:35) Of course, I’m so excited to finally have you on the podcast. I think we met a couple of months ago via zoom and even had the opportunity to meet again in person.
Dr. Jiyeh: (00:01:46) Yeah, what a coincidence. I’m very happy to be here. And also looking forward to answering all your questions.
Bryan: (00:01:53) Of course So, we dive into the first question that we always ask our guests, tell us about yourself and your upbringing, what was it like? Let’s talk a little bit more about your journey to becoming a doctor, right? Of course, this is this Asian stereotype where we want our kids to be doctors, lawyers, engineers, and you’re a doctor.
How much of that was, do you feel like it was pressure from your family, or how much was compared to like how much you want to be a doctor?
Dr. Jiyeh: (00:04:18) If I have to be like completely honest, I’m not going to lie that I didn’t have any pressure or some kind of influence from my parents it did kind of plant the idea that maybe I should consider becoming a doctor, but I don’t think they’re pushing up to say, like, that’s what you have to become. I highlight a lot of other personal experiences that led me to pursue medicine. So, I can talk a little bit more about that part because I think that’s a question that I get asked so many times by other people. Whenever I get asked a question, I feel like I need to give a little bit of time because it’s been a long journey just to get to where I am today.
I will say one of the big influences that I had in my life that started me to consider medicine was because of my childhood experience suffering from atopic dermatitis. It’s also known as excema very common, but mine was definitely on the more severe side. So, during that time, I would say like, I would often miss school and also spend countless nights, not being able to sleep because of itching and scratching.
I also have to check out multiple different hospitals just to find the right care provider. And at the time, I was very blessed that I had this pediatrician who was able to kind of follow and support me along my journey because thous the most, I would say personally, like challenging time in a way, because during my teenage years that’s when you’re trying to form the identity about yourself and the time because of how I look with the skin condition, I fell as being judged by so many people during the time.
I will say my self-confidence by self-image, like hit rock bottom, but because I was able to have such an awesome provider who was able to kind of support me along my journey there. I think she became my role model to maybe like get inspiration, to become someone like her who can like support other people along their journey when they need me.
So, I would say that was the most inspiring that I got when I was young, back in Korea. When I came to Canada, I was in grade 10. So, my whole family immigrated here and I will say overall, life was pretty challenging in a way that I had to integrate myself into a new life here in Canada, but like a different language, different culture, and the.
No navigating through a different educational system. But I think by then, I kind of knew that I wanted to try, you know, going into medicine. So, I work myself, you know, hard to excel in different aspects, including academics, and extracurricular. And I also did attend a lot of networking opportunities where I could talk to like other doctors and get a bit of inspiration and then why they chose medicine.
And I think that’s where I felt like, okay, I think this could be a right fit for me, based on like what I love doing, including like math and science. And also, after going to the undergraduate program, I confirmed that I loved learning about human anatomy, physiology, and how like body works. And I also did a lot of extensive volunteering in healthcare-related fields, including nursing homes and long-term care homes.
I loved the interaction that I could have with other people and caring for them. And I think that overall solidified mine my pursue that. I want to go into the medical field.
Bryan: (00:07:35) Wow it comes in a very pure place and that’s pretty rare. So, I appreciate that, and the fact that you’re able to like navigate between a different educational system in Korea, going to Canada, like selling speaks volumes to the person you are right. And to speak about the reason why, like you’re being so interested in medicine, like eczema, that I think eczema is a lot more common than people think.
Dr. Jiyeh: (00:08:06) It is very common, and you’d be surprised at how skin conditioning can affect someone’s identity so much. And it’s not just like eczema, like even people who have acne, which is so common, especially for teenagers. Like, you’d be surprised how people can even become depressed from like severe acne.
And I will say that’s also where my interest in skin health kind of stems from as well. And I truly enjoy like, you know, caring for people who have skin complaints, because I understand how much impact can have on their overall wellbeing.
Bryan: (00:08:40) Yeah and honestly, looking at you now, I can, I can’t even picture you hitting it out of curiosity at one point at any point, do you like it, do you take any topical steroids to treat your eczema?
Dr. Jiyeh: (00:08:54) Oh yeah, for sure like topical steroids outer topical treatments as well. I wouldn’t take my systemic steroids topical didn’t work. I’ve also seen so many like natural, like a naturopathic doctor in Korea as well, to be honest, I’m not sure whether it worked, but yeah, I’ve seen so many different healthcare providers and tried so many different treatments, but I was really lucky in a sense that I came to Canada because I think the environmental part played a big role too, in my skin condition as well. So as soon as I came here just the temperature itself helped me to kinda recover from all the years of Exuma that I had back in Korea.
Bryan: (00:09:43) Let’s talk about topical steroids quick? I know it’s a little bit off-topic, but just so our listeners don’t know what that is. It’s not steroids that make you buff. Can you kind of clarify that? What is, what are topical steroids and what do I mean kind of curiosity to what are the benefits and risks of that?
Dr. Jiyeh: (00:09:57) It is very different from the systemic steroids that some people may take to like bulk up. So, it’s what you apply to the skin. Usually, we use it for a skin condition where there’s a bit of inflammation, so that can include any kind of dermatitis, whether is contact dermatitis, atopic dermatitis, or irritant dermatitis. So, for any part that is red and itchy, topical steroids can help bring down the inflammation. The only thing that you have to be worried about is let’s say if someone were to apply it consistently over a long period, they can have some side effects, including thinning of the skin.
They can also cause pigmentation changes for some people. Like it may leave a little bit of like, which is like superficial blood vessels to become more obvious in your skin. So, when you’re applying the stairway, you just have to make sure that you talk to your healthcare provider, especially if it’s going to be like a long-term application.
And then also when you’re applying on the area where the skin is thin, so that would include around your neck and skin falls or your face. You got to be more cautious.
Bryan: (00:11:04) That’s factual information. I love it when you talk about yourself, it’s very cheerful. When you talk about serious things your tone of voice changes, I’m like, yeah, I trust her as, as my primary care. I know this is a great segue to talk more about your social media site, right? Because I think that’s how we initially found out about each other, which is via Instagram. And you post some cool content about skincare and skin routine. Like how do you find time for that and how do you make time for that? And how do you like get the inspiration to like, do multiple things and wear multiple hats?
Dr. Jiyeh: (00:11:40) That’s a very good question. In terms of the time part, I have to say. It’s a bit challenging in a way, especially by wanting to stay on top of it. Because this day I feel like, you know, content creators, they come out with new content, new reels videos, like consistently, whether it’s like a few times per week.
So, trying to stay on top of that in addition to the full-time work that I’m doing it’s not easy. Work. But what I tried to do is whenever I have a day off, I will try to dedicate hours of my week, just to mass video shooting all the different content. And I will say like, there’s so many great, like content creators out there that the scrolling through those videos, I can get inspiration.
I can also get some ideas for like what I want to make for my videos. So that’s very helpful and the question that you asked about as to like how I was able to kind of dive into this, I will say, like, I never really planned to kind of be this active on the social media. When I initially started it just kind of happened over time.
So, it was never planned, but I started more as part of my home. So, I started Instagram for instance, back in medical school. And I thought it was just like a great platform for me to just share my areas of interest and clean it with photography and traveling, and also share just snapshots of my day.
And that’s how I started. Over time I realized my social media was growing. That’s when I start to realize that it can be a very powerful tool for me to connect with other people like yourself right. Like, I don’t think we would have ever connected unless I had this social media platform, and also does educate other people as well.
So that’s why I started realizing it over time. Then COVID hit. And I feel like that was a very interesting period because so many of our lives changed dramatically during COVID. And I think a lot of people will pick new hobbies, and there’s also a booming of social media and that’s where I picked up like other social media platforms, including TikTok and YouTube, and during this time, I’ve also realized that medical professionals and health care workers are taking a more active role in social media because there is a lot of audience seeking advice from medical experts about this new virus that no one knew about. So, I feel like all of that kind of acted together for me to take a more active presence on social media over time.
Bryan: (00:14:10) I’m really glad that, you’re building your social media presence because I think that regardless of what industry you’re in, it’s getting increasingly more important to build your brand. And we’re at a new stage of life where we view our professional careers. It’s, we’re not siloed into one thing, right?
We’re not just engineers, not just doctors. We’re multifaceted. We’re great at a lot of different things. I’m kind of curious to you, like, what is your creative process light? And I understand that. Most of your content. There’s a lot of thought into it. There’s a lot of medical advice to it. And kind of curious, like, do you like plan things ahead of time?
Do you write in your notebook or what to say? How many takes did it take you to record each segment? And what does the preparation process like?
Dr. Jiyeh: (00:14:50) To be honest I think I could be more systematic when it comes to like creating content for me. I do it during my free time, whenever I scroll my social media, I try to see what other content creators are making.
And I would take a note of a few of the ones where I feel I could click around to make it to my niche. So, I would just save it to another side. And what I do is when dedicated to more content. That’s where I would go through all those things that I saved and then kind of took it around to the content.
I feel like I could educate my audience and in terms of the content-wise, I think that’s also pretty much like sharing the areas of my interests and the, what I usually do for my patients as well. So, I tried to combine, what I see daily with maybe the things that people bring up as a question on my social media as well because there are a lot of people who reach out asking for medical advice, and I’m not supposed to provide that medical advice like one to one to the Otter person without any examination.
But in terms of basic education-wise, I’m able to do that through making the content. So, what I try, that’s what I try to address whenever I make those contents.
Bryan: (00:16:05) I mean, that’s, that’s awesome to hear and you have to be careful about that right. Even my lawyer would say something about that too. He’s like, you’re not in business advice, financial advice, medical advice, or legal advice. It’s all illegal. Yeah. And I’m kind of curious too, like, how has your perception of yourself and identity changed after becoming a doctor and. Building a pretty sizeable presence on social media. How has, your perception of yourself changed over time?
Dr. Jiyeh: (00:16:36) Let’s say that’s a very deep question and it’s very hard for me to say as to whether my self-identity has changed since I started working in the medical field or getting more of a presence in the social media. I still feel the same person as I was before, but to be like where I am today, given all these things, but kind of going back to like, why you mentioned about this day’s job, doesn’t define who you are.
Like, you can have so many interests, like outside of your job. And that’s what I try to do, like myself as well, because it’s very easy to be swept away by working hard and just like devoting your life to your full-time work. And I can just be a doctor and not do like this kind of other things outside of my work, such as like being on a social media or doing things that I’m doing what I was teaching, but I feel like just having that variety of interests outside of work complete who I am.
So that’s what I tried to do. Even when my schedule is too busy to like still do and stay on top of like things.
Bryan: (00:17:45) Yeah, absolutely and I guess the next question alludes to the last question I asked, can you walk us through it. What your workplace is like if there are any challenges like being like Asian, or Canadian women at work, and what the dynamic is like at work.
Dr. Jiyeh: (00:18:00) Ah, that’s a really good question. So, I would say in terms of my current workplace, I work in that private medical practice. I will start my day around 9:00 AM, and finish my day at 5:00 PM. And then I will probably have all patients book every 20 minutes or 15 to 20 minutes and they will come into my room.
They would talk about their complaints and I’m trying to like educate them and address them. I do have my dedicated one-hour lunch, which I think is very important when it comes to your full-time job your wellness is very important. I will say that my work can vary a lot, whether I’m working in a medical clinic versus a medical spa.
So, let’s say I’m working at the medical spa doing cosmetic procedures, such as boxes and fillers, it can be a very busy day. Like I would have multiple patients kind of lined up in different rooms. Walk room to room like doing all these procedures. What I enjoy is this job is very fulfilling in a way that people appreciate the service that you provide.
And that’s been rewarding in a sense despite some of the long hours of work that I may have to do. Some of the challenges I would have to say, which I don’t think I face as much now that I have my practice. And everyone knows that I’m their care provider by going through the medical pieces of training, being a medical student, and also as a resident and also being a petite Asian woman, they’re Spanish.
A lot of times then I will be misunderstood as a nurse. Which I like personally, I’m not like, you know, putting down the nurses. I, they do an amazing job. Like they have like such a great bedside manner and they’re the ones who’s providing the direct care to the patients. But I said I think just being a female and petite that just like creates this senior a type that I’m not the medical provider, but more so the nurse and yeah.
And one staff thing that I also encounter is people and attitude change. Once they know that you’re the doctor rather than a nurse, I feel like nurses should also be as equally respected because they provide great care. They play such an important role. So that was kind of settling to kind of realize as I was going through training.
Bryan: (00:20:25) I asked that question because that question came out yesterday during a different interview that was fascinating to me so, we have a friend that graduated from Harvard medical school and she felt inclined to like, Harvard doctor Harvard, everything underneath heard signature, because in a way she almost felt very invisible to the hospital ecosystem and patients right. Because as you alluded to earlier, there are a lot of times that you were mistaken as a nurse, and again, no shades and nurses do the great work right. But then part got me curious about how you felt about your workplace too. Like if you’re any time felt like you were invisible, felt like you weren’t being heard.
Dr. Jiyeh: (00:21:12) I would say like, there have been times, especially as a trainer going through those pieces of training, I will say it gets a little bit easier as an attending, but when you’re working in the bigger settings, for example, in a hospital. So, when I first started working as an attending, I did work in the hospital, caring for COVID patients as well.
And when there are a lot of other people who are involved and they don’t necessarily know you in like person to person, like one to one, I think it’s easier to have those. You know, encounters kind of stem. And I said there definitely in times where I felt like I have to wear a white coat just to show, or just to let them know that I’m the doctor and not nurse, but even then, like, they would mistake me as a pharmacist because I’m a female and also look very young.
Bryan: (00:22:03) That is uncovering one of many things that we need to address in our society right and this is not just a medical industry, is everything. Let’s be honest here. Wall Street, has it other professions have it, professional tech has it, everything has it and I just want to put that out in the open.
So, more people can hear because I feel that the key to change is awareness right. And I feel like that’s the only way that we can be more mindful moving forward. So, thank you for sharing that of course. And the next question, I hope we aren’t diving too deep and personal, but I do want to ask more about your mental health, right? In particular, I want to ask about times when you felt frustrated at work, or you felt frustrated on social media and you felt really sad right. And how did you overcome those? Because I think that with society, that the way society is right now, a lot of us see the highlight reels.
We see the smiles; we see the glamor and glitz and glam. There’s a lot more to that right. It’s. The days that are very on glory days where you’re like, man today sucked. I just want to like lay down and cry or do whatever you want to do. And I want to talk more about that too because I want to bring more awareness that we aren’t superheroes that we’re just human beings.
Like the person next to us right. And I made sure that we’re able to cover that. So, your story too, because when we look at you, you’re remarkable, right? You were a doctor, great energy, great buys, social media star. And there are a lot of hard times too, that I want to make sure that we cover. I have to echo that.
Dr. Jiyeh: (00:23:34) Even as healthcare providers, I mean, we’re still human beings. So, we still go through all the difficult times. We also have emotions and personal struggles and I would say sometimes it is hard to provide no care to other people. Like when you’re not at your best self. And I was maybe given one example, like when I had COVID.
So, for those, I did recently. COVID. And during that time, I was still working from home and my body wasn’t in the best state. And, um, during dental, I was still seeing patients, you know, over the phone, like not in person. And I will often like to talk to people who also had COVID and then they’re complaining about their symptoms.
And like, in the back of my mind, oh, I’m going through the same thing, but I impact not seeing a doctor and then getting to help meet it. So, I feel like they’re often this dilemma that I have, and I’m sure a lot of other healthcare people have too, where we put other people first and care for ourselves.
And eight sometimes goes to a point where it may take a toll on you and you’re just not yourself anymore and not be able to provide care. Thankfully for me, I was saying I have a great support system. So, whenever I go through a hard time or I had a rough day because it is hard to, you know, really listen to like people like.
About the business, like struggles or concerns, because I would say during COVID, especially, there’s been such a rise in the mental health crisis that I’ve been seeing so many more people who are depressed, and just hearing your story in itself is not easy. And just imagine like you being on the other side, like listening to people who are feeling sick or who are feeling guilty about their lives and just sometimes like, you know, listening to their deepest concerns that they have can also make a pretty big emotional burden on you as well.
And often time, there are times when I feel emotionally exhausted after kind of like knowing. Going on with your lives. And I would say that’s where I know that I need to like, distress or do something so that like I can kind of go back and refresh myself better. That’s talking to people around me better.
Do family members were, you know, friends, I also tried to stay active in my physical exercise. Cause I think that helps with the overall wellness as well. Not just physical. So, I think creating that routine has helped. And also, I have a group of other doctors who. Not constantly kind of check in on each other and then shared difficult cases or share how we feel.
And I think that’s been great interest, like checking in on other people, like who may go through like similar struggles, not necessarily like seek help or express it out. So, I think, thankfully for me, I’ve been able to like to keep my mental health sane, but I think that really comes with effort and also creating a good life-work balance because I think it is hard or it is very challenging, especially in the beginning when you start working to be able to separate your work and your personal life.
And that’s the part that I struggled with. To bring the work and oldest dresses that I get from work home, but later down the road, I realized that it doesn’t help anyone. So that’s what I tried to work on at this time.
Bryan: (00:27:05) Thank you so much for sharing that too. And I can honestly see how mentally exhausting that you can get, because you’re just a great listener in general, right.
And a great friend. And there is a common theme among other medical professionals that I’ve talked to. It helps you have a supportive community right. And some of that kind, sort of understanding what you’re going through, what you’re feeling and sort of validating those feelings, right. Sometimes you wonder, is it just me?
Am I feeling that way? Like, why am I frustrated? Is anyone else frustrated? Cause I working, obviously you keep your professional hat on and you try to like, stay as professional as possible. But you know, underneath it’s like you’re feeling all these things and frustrated and sometimes great to talk to people.
So, thank you for sharing that.
Dr. Jiyeh: (00:27:48) Yeah, I do agree. Yeah. Like just knowing that you’re not alone, having those feelings validate your experience as well. And I think that helps. And some people also provide different perspectives on like a personal struggle that you may be going through. So, it’s always helpful to like check in on others.
Bryan: (00:28:07) I guess this is a great segment to talk about reading, and why we have this podcast, which is paid for by our department of health and human services. Yes. So, I can’t wait to bring Dr. Jiyeh back to her in a serious tone quickly, because we want to talk through with her audience, why it’s so important to get vaccinated.
Dr. Jiyeh: (00:28:30) And you know what I have to say, Bryan, I really can’t emphasize more how important it is to get backs needed, because this is one of the most efficient and effective ways to protect ourselves, our families, and our communities. COVID-19 and there’s been so much evidence that you know, getting vaccinated is very effective in terms of preventing severe illness, hospitalization, and death from COVID-19 as well as potential long-term consequences as well.
So, there are a lot of people who may suffer from like longer-term consequences from suffering from COVID-19 and the symptoms may include shortness of breath, cough, and headache. Fatigue changes in smell or taste. So, we’re getting the best donated, which can prevent those from happening. The artery important thing to highlight would be the fact that getting a booster vaccine after the primary series is also a very important way because it provides better protection against the newer barriers.
And also say very disease. One of the common questions that I get asked a lot from my patient is let’s say they already have COVID-19. They would ask me what are, is still important for me, uh, for them to get vaccinated. And my answer would be, yes, it is still very important because the vaccination will boost more reliable immunity.
That will ask you to provide better protection and we’ll also last longer. So, it was still very important for people to get vaccinated, even if they had COVID-19. The other thing is, I mean, it’s been extensively studied by so many different trials that we know that it is safe for people to get to Nita.
So, I don’t think there should be any hesitation to receive it. If they have. So, I will say this is more, having the informed decision and then also making a decision that will be like, you know, supportive of other people, not just protecting, taking yourself, but people around the community.
Bryan: (00:30:32) Great answer. And I guess I have to follow with this question too. I want to talk about your personal experience having COVID and I’m so glad you’re doing a lot better today for our listeners, we were scheduled to have a podcast last week, but you know, Dr. Jiyeh wasn’t feeling too well. And yeah, I want to talk through your experience, having COVID and feeling the relief that you did get vaccinated beforehand and like hearing really how mild the symptoms can be once you’re vaccinated, don’t get me wrong. Like, you’re still gonna feel like crap, right. Regardless of whether you’re vaccinated or not, just having COVID after getting vaccinated has like relieved some of the other symptoms that could be a lot, potentially a lot worse.
Dr. Jiyeh: (00:31:15) So to be honest, I haven’t been sick for a while and I think that may happen because I have been vaccinated so many times going through medical training.
So not having been sick for like years and then getting cool, but was on the harder side on my body, but going through it, I also thought to myself like how much sicker I would have felt if I wasn’t vaccinated right. So, will, for me, my symptoms include. No, my biology, a soul having muscle aches, very fatigued.
I was feeling tired. I couldn’t get out of bed. I had a high fever of around 38.6 headaches also like sore throat and cough they weren’t pretty buffered the first three days and then slowly got better over time. And cough is what lasted a lot longer than any other symptom but for now. I will say my cough has almost disappeared.
So, it’s great that I’m able to kind of come back to my baseline. And even when I was sick, I mean, it was hard on my body, but I was able to still work from home and then still care for others. And I think that was only possible because I was fully vaccinated and I just can’t imagine how severe the symptoms could have been or last or longer if I wasn’t.
Bryan: (00:32:27) I can’t believe you were working while you weren’t feeling well. And it just speaks volumes about who you are as a person and being caring for your patients too because they’re all. Very empathetic right you know, like someone, who’s not feeling well. They want to talk to their primary care doctor and you’re there for that.
Dr. Jiyeh: (00:32:46) So, thank you so much for that. No, not a, yeah, not a problem. So why it’s my pleasure to be there. Proud are people too. And I honestly felt very bad for canceling all the appointments up, being booked for my patients. So, he’s aware it’s my pleasure to be there for them.
Bryan: (00:32:58) Oh, of course. So, Dr. Jiyeh, we have two more questions for the podcast ends. So, the next question I have is what advice do you have for another medical professional? Who wants to like pursue various side hustles and get themselves on social media? Because a lot of my medical friends always, I don’t know, for their excuse or not, they’re always like. I’m a doctor. I don’t need to be on social media.
I don’t like to talk in front of the camera. What advice do you have for someone who is like in the medical field, as you know, obviously a nurse doctor, dentist, whatever, how can they like get themselves comfortable in front of the camera?
Dr. Jiyeh: (00:33:33) I haven’t seen come to say. Like no, one’s going to feel comfortable with anything. If it’s their first time, even myself, I never felt comfortable filming myself when I was making my first YouTube video. That was very hard. It just felt so awkward, like listening to your voice and also, you know, seeing your face. But I think over time, like with practice, it will get easier and it’s better if you enjoyed your process.
Because I feel like once it starts feeling like work can be a little bit harder for you to keep it up. So, if you have an interest in doing this and if you’re able to somehow make it in this way, that you’re able to enjoy the process, I think that’s going to work out better in the long term as well.
But practice, I will say is the key and I’m sure all the medical professionals would know whenever we do anything for the first time, which we eventually have to, during our training, we never feel comfortable, but you just have to act confident that you can do it. And then I think that mantra, that mindset that you have and over time, you practice, I think they will eventually get to where they want to be.
Bryan: (00:34:37) That’s a great mindset to have. So, we have one final question and that question is how can our listeners find out more about you and reach out to you online?
Dr. Jiyeh: (00:34:51) That’s a great question. So, I’m quite active on social media. I would say Instagram is one of the biggest platforms that I have, so they can search me by my ID with Dr. Jiyeh, I also go by the same ID on TikTok and YouTube channel.
Bryan: (00:35:13) Awesome. We’ll include all that in the show notes, but thank you so much for being on the podcast today.
Dr. Jiyeh: (00:35:20) Oh, not a problem. Thank you so much, Bryan, for having me here.